This article recaps the "frequency engine" segment of our Lifecycle Marketing That Drives Repeat Orders webinar (AppFront Growth Series, Campaigns 101) — the events that turn a first visit into a habit by increasing check average and closing the gap between visits.
Visits & purchases
Visit-based events fire after a customer hits a milestone — for example, a surprise-and-delight reward after a 5th visit, or a gamified goal like "visit 3 times this week" to encourage a new habit. These can also be tied to specific purchases rather than just visit counts.
Recurring & time-windowed campaigns
Daily, weekly, and monthly deployments load a coupon or reward into accounts on a fixed cadence — great for habitual touchpoints. The "once a day / week / year" variants are more date-specific (e.g., always on a customer's sign-up anniversary date) rather than a simple recurring interval.
Happy hour campaigns work the same way but on a tighter time window — for example, a coupon that loads at 2pm and expires at 5pm to drive in-store or online traffic during a slow period. These can be segmented by purchase history and can include perks like double points during the window.
Stored value & spend
Stored value campaigns reward customers for loading money onto their account ahead of time — for example, "load $25, get $5 more." This drives upfront commitment and tends to perform especially well for fast-casual, drive-thru, and beverage-led concepts. Tiers and thresholds can also be built around lifetime or single-check spend, with the option to reset annually.
Gift card purchase
This trigger fires when a customer buys a gift card — commonly used around holidays, Father's Day, or graduation season. A typical structure is "buy a $25 gift card, get $5 more" loaded onto the buyer's account, or a bounce-back coupon that brings them back to redeem in a future period. The purchase can be tracked whether it happens at the POS or in the app.
Next up: engagement and advocacy campaigns — purchased items, promo codes, and reviews.
