No Rewards Button on the POS?
If your team doesn't see the Rewards button on the Toast POS, it's usually because Loyalty isn't enabled for your restaurant group in Toast, or the wrong loyalty provider is selected.
How to fix it
Login to your Toast portal and go to the Rewards Program settings, or use this link:
Set Enable Loyalty to Yes. This turns on the Rewards button on the POS.
Under Provider, make sure AppFront is selected.
Click Save.
⚠️ Important: this setting affects your whole restaurant group
This page is scoped to your Gift Card/Rewards Program Group, not a single location. Any change you make here — including turning Loyalty on or off, or switching the provider — applies to every restaurant in that group, not just the one you're currently viewing.
Because of this, most people should not need to visit or change this page. Only update it if you're intentionally troubleshooting or rolling out Loyalty across the whole group.
Need help?
If you're not sure whether your restaurants share a Rewards Program Group, or you're unsure whether to make this change, reach out to AppFront support before saving.