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Employee Fraud Detector

How to prevent employee point abuse in your system

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Written by Support Agent
Updated over 4 months ago

Online transactions have become more frequent, and fraudulent activities have increased with them. In some instances, employees might engage in actions that could negatively impact your business. Our fraud prevention tools are designed to address these challenges, providing practical solutions to help secure your business operations.

When our system detects an employee accumulating points multiple times within a day, it may indicate fraud, such as linking guest transactions to personal accounts. We’ve developed the Points Accumulation Fraud Prevention Tool to address this issue.

Key Features:

  • Restrict point accruals based on time intervals, visits, platforms (web or in-store), and customer groups exempt from limits.

  • Set customizable limits on points/dollar accumulation.

Getting Started:

  1. Open your points campaign configuration settings.

  2. Locate the ‘Limits’ section within the configuration.

  3. Review the available restriction options (e.g., time intervals, visit counts, platforms).

  4. Adjust the settings to apply the restrictions based on your business needs.

  5. Save your changes to implement the restrictions.

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