Create an e-Gift Card item on your menu, make sure to mark it as deferred and without tax. Make this item visible to both POS and Partners / Toast (whichever Appfront is pulling from), publish the menu.
Once the item appears in the Appfront portal (under Configure > Menu), be sure to hide its category (by clicking on the hidden eye):
Now go into Configure > Applications > Gift Card and choose the e-Gift card item from the menu:
Sending $20 gift card
Sending a gift card from the POS
Watch this video which explains how to send a gift card from the POS:
Choose the e-Gift card item from the menu.
Add special requests to this item with the details of the gift card, choose any of the following to add to the gift card:
Adding the phone number links the gift card automatically to the recipient's loyalty account. If the phone number isn't added, the customer will have to add it manually to his account via online ordering.
to: phone number *MANDATORY
to: email@email.com *MANDATORY
to: receiver name *Optional
from: phone number . *Optional
from: fromemail@email.com . *Optional
from: from name *Optional
message: a message to add to the gift card . *Optional