Overview
When a customer needs their most recent login/security code (for example, after a security update or when re-verifying their account), you can look it up from their profile in the Appfront portal.
Steps
Look up the customer by name or phone number in the admin portal.
Click into their profile — a panel opens on the right.
Scroll down to the Security & Privacy section.
The customer's most recent login/security code is shown there.
If the code shown doesn't look current, have the customer log out and back in, or refresh the app — a new code can take a moment to generate after a security update.
If you don't have access to view security codes, ask your Appfront contact to grant you the appropriate permission.