Skip to main content

🔄 How Menu Sync Works with SkyTab (Shift4)

This guide explains how AppFront pulls your menu from SkyTab (Shift4) and how to control what appears in your online ordering experience.

J
Written by Jason

📍 Where Your Menu Lives in Shift4

<a href="https://shift4.zendesk.com/hc/article_attachments/30241027409811" rel="nofollow noopener noreferrer" target="_blank">https://shift4.zendesk.com/hc/article_attachments/30241027409811</a>
<a href="https://shift4.zendesk.com/hc/article_attachments/28719740680595" rel="nofollow noopener noreferrer" target="_blank">https://shift4.zendesk.com/hc/article_attachments/28719740680595</a>
<a href="https://shift4.zendesk.com/hc/article_attachments/49766199677715" rel="nofollow noopener noreferrer" target="_blank">https://shift4.zendesk.com/hc/article_attachments/49766199677715</a>

4

Your menu is managed in Lighthouse under:

Marketplace → Menu Manager

👉 This is the source of truth for everything AppFront pulls into your ordering system.


📥 No Menu Showing? Import from POS

If your menu is not visible in Menu Manager:

  1. Click Import from POS

  2. Select your POS menu

  3. Allow it to populate into Menu Manager

📌 Important:
AppFront can only pull menus that exist inside Menu Manager — not directly from the POS.


🛠️ Step 1: Enable Items for AppFront

<a href="https://shift4.zendesk.com/hc/article_attachments/43109290751507" rel="nofollow noopener noreferrer" target="_blank">https://shift4.zendesk.com/hc/article_attachments/43109290751507</a>
<a href="https://shift4.zendesk.com/hc/article_attachments/34455598202259" rel="nofollow noopener noreferrer" target="_blank">https://shift4.zendesk.com/hc/article_attachments/34455598202259</a>
<a href="https://shift4.zendesk.com/hc/article_attachments/43010625604755" rel="nofollow noopener noreferrer" target="_blank">https://shift4.zendesk.com/hc/article_attachments/43010625604755</a>

4

Within Menu Manager → Item Settings:

  • Open any item

  • Look for availability / channel settings

  • ✅ Check the box for AppFront

👉 Only items enabled for AppFront will appear in your online ordering.


💲 Step 2: Set Pricing for AppFront

You can control pricing directly within Menu Manager:

  • AppFront can have its own unique pricing

  • By default, pricing is pulled from:

    • SkyTab Online pricing (if previously configured)

📌 This allows flexibility if you want different pricing for online vs in-store.


🖼️ Step 3: Add Photos & Descriptions

<a href="https://shift4.zendesk.com/hc/article_attachments/8814369324691" rel="nofollow noopener noreferrer" target="_blank">https://shift4.zendesk.com/hc/article_attachments/8814369324691</a>
<a href="https://shift4.zendesk.com/hc/article_attachments/30436960904211" rel="nofollow noopener noreferrer" target="_blank">https://shift4.zendesk.com/hc/article_attachments/30436960904211</a>
<a href="https://shift4.zendesk.com/hc/article_attachments/43010619243923" rel="nofollow noopener noreferrer" target="_blank">https://shift4.zendesk.com/hc/article_attachments/43010619243923</a>

4

Inside the Edit Item screen:

  • Scroll down to find:

    • Image upload → this is what AppFront displays

    • Online Name

    • Online Description

📌 Important Callout:
These fields are NOT automatically pulled from your POS

👉 If these are blank:

  • Items may appear without descriptions

  • Images will not show in AppFront


📅 Step 4: Assign Your Menu to a Schedule

<a href="https://shift4.zendesk.com/hc/article_attachments/13168695086995" rel="nofollow noopener noreferrer" target="_blank">https://shift4.zendesk.com/hc/article_attachments/13168695086995</a>
<a href="https://shift4.zendesk.com/hc/article_attachments/30241027409811" rel="nofollow noopener noreferrer" target="_blank">https://shift4.zendesk.com/hc/article_attachments/30241027409811</a>
<a href="https://shift4.zendesk.com/hc/article_attachments/23177727068179" rel="nofollow noopener noreferrer" target="_blank">https://shift4.zendesk.com/hc/article_attachments/23177727068179</a>

4

This is the most critical step 👇

  • Your menu must be assigned to a schedule

  • AppFront pulls:
    👉 The schedule, not just the menu itself

Inside the schedule:

  • You can view all items included

  • You’ll see which platforms they are assigned to

  • Look for the AppFront icon to confirm items are syncing


✅ How Sync Works (Quick Summary)

To ensure your menu appears correctly in AppFront:

✔ Menu exists in Menu Manager
✔ Items are enabled for AppFront
✔ Online name, description, and image are filled out
✔ Menu is assigned to an active schedule


🚨 Common Issues

  • ❌ Menu not showing → Not imported into Menu Manager

  • ❌ Items missing → Not enabled for AppFront

  • ❌ No images/descriptions → Online fields not filled in

  • ❌ Nothing syncing → Menu not assigned to a schedule


🤝 Need Help?

If you’re unsure about any step, reach out to our support team — we’re happy to walk through your setup with you.

Did this answer your question?