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Testing a Campaign Before Launch

A pre-launch checklist: review the customer experience, check operations/POS, and use Send Test before going live.

Written by Sarah Appfront

The First Rule of Running a Campaign

Always test your campaign before launching it.

Review the Customer Experience

Before launch, confirm:

  • Is the correct promotion set up?

  • Are the images accurate and displaying as intended?

  • Does the full ordering flow work smoothly from start to finish?

Check Operations

Make sure the promotion appears correctly in the POS, and simulate the full order flow end to end.

Activate / Deactivate a Campaign

At the top of the campaign page, you'll see the current campaign status (Active or Inactive). Click the toggle on the right to switch between them.

Send a Test

Before launching, use the Send Test feature to send the campaign to yourself and confirm everything works as expected. Click Send Test and enter your mobile number.

Two things to check first:

  • You must already be signed up (if you haven't done so before).

  • Make sure the coupon is set to multi-use. If it's set to one-time use, the test will only work once — you won't be able to reuse it for further testing.

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